|
You have a few places that you can look for support for Lithium.
Your first ports of call for support are:
|
| The Lithium documentation website |
|
Our Free Community Forums | |
On top of these basic levels of support, we also provide a choice of 12 month support agreements when you purchase your Lithium License.
Standard: | Email support only, with no SLA. Bug fixes and minor updates only |
Guaranteed: | Email/Phone/IM Support with 24 Hour SLA. All software updates. |
Rapid: | Email/Phone/IM Support with 4 Hour SLA (7am-7pm AEDT). Remote Lithium deployment monitoring. All software updates. |
Managed: | Email/Phone/IM Support with 4 Hour SLA (7am-7pm AEDT). 24-hour On-Call Support.Remote Lithium deployment management.All software updates. |
|
|
|
Last Updated ( Tuesday, 14 August 2007 )
|
_16x16.png)
