The platform is built around a scalable, modular architecture that incorporates a Unix-based server-side component (Core) to perform automated device monitoring, data collection, analysis and storage and to manage the multi-user case management system. Core is available for Mac OS X (Client/Server) and Linux (Debian, Fedora, RHEL and CentOS).

Windows and Mac OS X clients (Console) provide the user with a graphically rich and interactive monitoring and management console that delivers integration and efficient work-flow beyond the capabilities of web-based applications alone. A web-based interface (Web) delivers an anywhere, anytime, portal to view all network monitoring data without the need for client applications from any web-enabled device.